Last week I was in beautiful Florida talking to clients and holding strategic planning meetings. I was happy to learn that we are hitting the numbers with our hotel clients in booking for spring travel. In fact, we have increased our booking results over the same months last year. So how do we move the needle in this economy? Strategy of offers, promotional tactics that reach specific target audiences and a well-honed message and creative piece that hits home with consumers in the midst of their shopping and planning for spring travel. Last year's marketing plan is no good anymore. You have to be bold and flexable. You have to have a plan that is more a series of monthly promotions tested, launched, optimized, fine-tuned and measured based on what moves the needle in bookings or visitors. Most hotel clients would like a 3 to 1 return on their advertising this year. We are realizing an 8 to 1 return online... and that is where the budget should go... where it is the most effective and where you can measure the actual return on investment.
This week I am in Pigeon Forge Tennessee. I am looking foreward to great meetings and Totally Tourism, which is Pigeon Forge's annual meeting for all tourism businesses here. Some companies I talk to are doing pretty well... others not so well. And so it is all over the country, and the world, really. As travel marketers try to find the right "magic" to attract business it is becoming very evident that research, test, launch, optimize and measure, relaunch, is the word of the day....
I will predict that many companies will do well during this uncertain economy to spite predictons or surveys. There is less share in the marketplace, but smart marketers don't fear that. We know that we can get our share and that we will take brand share from others to meet our goals. It is a challenging first quarter but man it feels great to have our clients be the winners!
Till next time...
Leah
P.S. thanks for all the emails. I enjoy the sharing of those ideas.